Frequently Asked Questions: Behavior in Student Success

How does the behavior data get into Student Success? How frequently is it updated?

The behavior data (problem behaviors, actions taken, removals, etc.) entered into your local student information system (SIS) is imported nightly into Student Success. There is no data connection with other systems such as SWIS, so behavior data tracked in those systems will not be visible in Student Success.

Why can’t we can’t see any behavior data for some or all grades in Student Success?

There may not be any data coming from your SIS. The first thing to check is that your SIF agent is set up to send behavior data. You may need to reach out to your SIS vendor support team, if you’re uncertain about these settings. Also, remember that only data entered into your SIS will be populated. If your district uses an additional system, such as SWIS, the data will not be imported.

After ensuring that the SIF agent setup is correct, if you need additional assistance, submit a support request in Student Success or email support_iowa@panoramaed.com. Please provide an example student that we can search for, it’s best to select a student who has a few known behavior incidents in your SIS. Include the building, grade, student name (first and last), and the dates of the known office referrals so we can look for them.

The behavior data displayed in Student Success is incorrect, what should we do?

If anything appears incorrect, please submit a support request in Student Success or email support_iowa@panoramaed.com. In order to investigate, we’ll need the building, student name (first and last name), the nature of the errors, including one or two specific examples. Screenshots are always helpful.

Known issue with behavior data for Powerschool users: Powerschool sends the time that the behavior incident was logged rather than the time the incident occurred. This will cause behavior incident timing inaccuracies for students in Powerschool districts.

What behavior data is displayed in Student Success?

Behavior data is displayed in detail on the individual student profile, as well as a behavior indicator on the Overview report. Behavior indicators displayed in Student Success are based on data including office discipline referrals, infractions, and suspensions. The behavior indicator is based on the percentage of days with incidents, not the number of incidents. This makes it easier to watch for students’ improvement in this area.

Is behavior only major office referrals? Is there a way to see minors as well?

The behavior should be all office referrals, major and minor. There may be reasons for some to not be visible now. For example, JMC currently doesn't send some behavior info. They are working on it.

What do the risk level indicators Very Low Risk, Low Risk, Some Risk, and High Risk mean?

Below are the criteria for each indicator. 
  • Very Low Risk - students that have not had any incidents
  • Low Risk - students that have had incidents on 1-2% of school days
  • Some Risk - students that have had incidents on 3-5% of school days
  • High Risk - students that have had incidents on more than 5% of school days

A student with a higher number behavior incidents is labeled as Low Risk while another student with less incidents is labeled High Risk

The behavior risk levels are based on the percentage of school days with an incident so the first thing to check is the start date on the each of the students current year school enrollment. For example, a student with more behavior incidents who has an earlier start date may have a lower percentage and risk level due to the higher number of days. The second thing check is the dates of the behavior incidents. Multiple incidents on one school day count as one day of behavior incidents. For example, a student with 12 incidents but 3 of them are on the same day, would count as 10 days with incidents rather than 12.