Intervention Email Reminders

Intervention Email Reminders

Student Success Users will begin to receive email notifications about intervention plans that are overdue for a progress update or overdue completion.Users will receive at most 2 emails each week. 

  • Specifics:
    • If they have any intervention plans that are overdue for a progress update, they will receive 1 email that specifies how many plans are overdue (by a week or more) for a progress update at each school they have overdue plans in. 
    • If they have any plans that are overdue for completion, meaning the end date has passed, they will receive 1 email that specifies how many plans are overdue for completion at each school they have overdue plans in. 
    • Users will continue to receive emails until the relevant plans are updated or completed.

Updating Email Notification Preferences

  • Overview: Users will be able to update their email notification preferences in Panorama, specifically with the ability to change how they receive notifications when intervention plans are overdue for progress updates or completion. They will have the choice to opt out of emails (and only receive the existing in-app notifications), and they will be able to change whether they receive emails about plans that they are on the team for, or only plans that they are the champion for.
  • Specifics:
      • Users can access these new pages by clicking on their account icon on the top right corner of any page in Student Success, and then by clicking on the Account Settings menu option
      • After clicking on Account Settings users will be directed to the Personal Details page which shows the email address that all email notifications will be sent to. Note: You will not be able to edit the email address on this page. That information comes from the email entered in your district student information system and in your EdPortal
      • Clicking on the Notifications link in the left hand menu will take users to a new Notification Preferences page, where the new intervention plan notification preferences live.